Ohio Pharmacy Law Practice Test

Can support personnel enter demographic information into a patient's profile?

1. No, this is restricted

2. Yes, also insurance information

3. Only if they are authorized

4. Yes, but only with a pharmacist's permission

The correct answer is: Yes, also insurance information

Support personnel can indeed enter demographic information, including insurance details, into a patient's profile. This task falls within the scope of duties for pharmacy technicians and other support staff, as they are often responsible for gathering and inputting essential information that aids in patient care and ensures the pharmacy operates efficiently. In most pharmacy settings, the collection of demographic and insurance information is critical for processing prescriptions, facilitating transactions, and ensuring that patients receive appropriate care while ensuring compliance with insurance requirements. This means that as long as the support personnel have been appropriately trained and are working under the supervision of a licensed pharmacist, they are allowed to handle this information. This is consistent with many state regulations that allow non-licensed personnel to perform various record-keeping and administrative tasks, provided there is oversight from a pharmacist and adherence to privacy standards. In this context, the answer acknowledges the role of support personnel in managing patient profiles effectively and in compliance with the necessary guidelines.